Privacy Policy

Here’s the updated policy page with the installment option via Alfalah Bank credit card:

Policies and Terms

Order and Shipping Policy

  1. Placing an Order
    • Customers can place orders directly through our website by selecting the desired mobile phone model.
    • Advance payment of Rs. 2,000/- is required to confirm the order. The remaining balance is payable upon delivery.
  2. Shipping
    • We offer free TCS shipping across Pakistan.
    • Orders are typically delivered within 3–5 working days after confirmation.

Installment Option

At Shandar Mobile, we offer a convenient installment plan in partnership with Alfalah Bank.

  1. Eligibility
    • Customers with an Alfalah Bank credit card can avail of installment plans.
    • Installment options are subject to the bank’s terms and conditions.
  2. Installment Plans
    • Installment plans are available for 3, 6, 9, or 12 months.
    • No additional charges are applied for 0% interest plans (subject to eligibility).
  3. How to Buy on Installments
    • Select the desired mobile phone model and choose the “Buy on Installments” option during checkout.
    • Provide your Alfalah Bank credit card details securely on the payment page.
    • Once the payment is approved, your order will be processed.

For further details, contact our customer support team or visit Alfalah Bank’s official website.

Exchange Policy

At Shandar Mobile, customer satisfaction is our priority. If you’re not satisfied with your purchase, we offer a 7-day exchange policy, subject to the following conditions:

  1. Eligibility for Exchange
    • The exchange request must be initiated within 7 days of receiving the product.
    • The mobile phone must be in its original condition, with no signs of use, damage, or scratches.
    • The box, accessories, and all included items must be returned intact.
  2. Exchange Process
    • Contact our customer support team via phone or email to initiate the exchange process.
    • Customers are responsible for shipping the product back to us. The new item will be dispatched once we receive and verify the returned product.
  3. Non-Exchangeable Items
    • Products damaged by the customer or not returned with all accessories are not eligible for exchange.
    • Customized or special-order phones are excluded from the exchange policy.

Payment Policy

  1. Advance Payment
    • A advance payment of Rs. 2,000/- is required to confirm your order.
  2. Accepted Payment Methods
    • Cash on Delivery (COD) for the remaining balance.
    • JazzCash and EasyPaisa on the following numbers:
      • 03005591000
      • 03315826119
    • Bank Transfers:
      • Account Name: Shandar Mobile
      • Account #: 00701005534367
      • Bank Name: Bank Alfalah
  3. Alfalah Bank Credit Card
    • Customers can now pay via Alfalah Bank credit cards on easy installments.

Return Policy

We do not offer refunds. However, customers are welcome to utilize the 7-day exchange policy if they are unsatisfied with their purchase.

Contact Us

For any queries or assistance, please contact us:

Let me know if you’d like further adjustments!

Who we are

Suggested text: Our website address is: https://shandarmobile.com.

Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

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Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

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Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.